Case Studies
Estonian Tax and Customs Board
Previous Central IT System of Tax and Customs Board was launched in 1997. During the following 10 years, significant changes have been taking place in legal and business environment of Estonia. Also, the requirements and the expectations about the level of the automation of the processes have been risen significantly. … Read more
Swedbank in Finland
Helping Swedbank to start its operations in Finland was Icefire’s first experience on international market. As Swedbank decided to follow his key customers who entered the Finnish market in 2005, they needed to open the operations there fast. Thus, they faced the challenge to have a fully functional Banking System, … Read more
Skype
During of the years of rapid growth, Skype paid quite little attention to automatisation of the back-end processes. Due to the growing volumes of the transactions generated by the paid services, both the time-lag and the manual work related to revenue accounting and reporting became less and less acceptable. Therefore, … Read more